A retainer agreement is a work for hire contract. It falls between a one-time contract and full-time employment. Its distinguishing feature is that the employer pays in advance for work to be specified or completed later. Additional contracts regarding the performance of this work may also apply.
However, the main benefit is that a monthly retainer guarantees my services when you need it and any unused hours roll over to the next month . Retainer clients always take precedence over project clients so if there is ever an emergency or a question YOU are priority. When your site is hard down and not taking orders your business is losing money. It's my job to ensure that does not occurr.
Most will use the retainer agreement for advanced contract coding on their site but can be used for anything such as server administration, SEO consulting, security auditing, platform architecture consulting, etc.
The bottom line is that a retainer client has paid for my time and can use it however they wish.
No other service provider offers our level of service and fair practice. The unused hours roll over. You paid for them so you keep them for when you need them most.
The only stipulation to this is that the hours reset on the date the agreement was executed on the yearly anniversary.
In a word: availability. Both receive the highest quality coding and solutions but project clients only have communication via phone, instant messenger, and email during business hours.
Retainer clients have a dedicated line to me that simu-rings no matter where I am located. It rings in order: retainer line 1, business line 1, business line 2, cell phone, home phone, and finally transcribed voicemail sent to my cell phone and email. When a retainer client needs to get in touch wth me I am always available.
Standard benefits include:
Additional benefits include:
This plan is mainly geared for sites on shared hosts that are growing organically but need a reliable software engineer to outsource their IT needs.
5 hours x $125 USD per hour = $625 USD Monthly
All hours beyond the retainer are billed at $125 USD per hour.
Contractual agreement for this plan is 12 months with monthly retainers/invoice settlements. Cancellation of agreement may be conducted via telephone or other convenient means.
This plan is mainly geared for sites that are outgrowing shared hosting or need more control over their environment. Hence, the VPS is perfect and allows for root access. Also, the 10 retainer hours that roll over can be saved up to implement the big site features on a small to medium budget.
10 hours x $125 USD per hour = $1,250 USD Monthly
All hours beyond the retainer are billed at a discount rate of $62.50 USD (50% off)
Contractual agreement for this plan is 6 months with monthly retainers/invoice settlements. Cancellation of agreement may be conducted via email or fax (due to the VPS administration switch over) and may include billable administration hours at the full rate to transfer the VPS.
This plan is mainly geared for sites that are profitable and are looking to outsource their IT infrastructure needs. Most clients in this group concentrate on high availability and performance since any downtime means significant loss of revenue. Also, the retainer hours that roll over can be used to implement big site features while also satisfying an outsourced IT infrastructure domestically located (USA).
20 hours x $125 USD per hour = $2,500 USD Monthly
All hours beyond the retainer are billed gratis up till the 40 hour mark. After this billabe hours will be at a discount rate of $31.25 USD (75% off)
Contractual agreement for this plan is 3 months with retainers/invoice settlements. Cancellation of agreement may be conducted via email or fax (due to the server administration switch over) and may include billable administration hours at the full rate to transfer the server.
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